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Rebill-retry exhaust is not soft-decline share
Exhausted retry cycles ÷ rebill attempts make exhaust %. Type both.
Pair: Rebill-retry exhaust rate on Subscriptions. Soft: rebill soft-decline share. Recover: dunning recover rate.
What you type
Exhausted retry cycles — Sticky rebill retry cycles that ended with no recover in the window.
Rebill attempts — Rebill attempts that entered retry in that same window.
Exhaust % = exhausted retry cycles ÷ rebill attempts × 100. Fix cadence / MID when exhaust % is fat — do not invent an exhaust chip.
What not to do
Do not invent exhaust %. Do not mix soft-decline share into exhaust counts. Do not treat Bold recover % as Sticky exhaust. Do not average every plan when one owns the hole.
Related: Subscriptions, rebill soft-decline share, dunning recover rate, dunning exhaustion.
Procedure
- Type exhausted retry cycles and rebill attempts.
- Read exhaust %.
- Fix cadence / MID when exhaust % is material.
Failure modes
- Inventing exhaust %.
- Mixing soft-decline share into exhaust counts.
- Treating Bold recover % as Sticky exhaust.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- Rebill-retry exhaust rate %
- Exhausted retry cycles ÷ rebill attempts × 100.
Work with us — We run this job on your accounts. Services
FAQ
- Is this rebill soft-decline share?
- Sibling Sticky grain. [Rebill soft-decline share](/manuals/sticky-rebill-soft-decline-share) is soft declines ÷ rebill attempts. This page is exhausted retry cycles ÷ rebill attempts.
- Is this dunning exhaustion?
- Related dunning grain. [Dunning exhaustion](/manuals/recharge-dunning-exhaustion) is attempts recovered vs exhausted. This page is Sticky rebill-retry exhaust rate.
- What exhaust % should I invent?
- None. Type exhausted retry cycles and rebill attempts from the same Sticky window.