Library · Subscriptions · How to run this
Skips stack up before cancel
Skips before cancels make stack depth. Stack depth = skips / cancels. Type skips and cancels.
Pair: Skip stack depth on Subscriptions. Dollars: skip vs lost margin. Fork: pause vs skip vs cancel.
What you type
Skips — skip events in the cancel cohort (export).
Cancels — cancel events in the same cohort.
Stack depth = skips / cancels. Offer a save earlier when depth is material — do not invent a depth chip.
What not to do
Do not invent stack depth. Do not mix pauses into skips without splitting. Do not treat SKU swaps as cancels. Do not average every plan when one owns the hole.
Related: Subscriptions, skip vs lost margin, pause vs skip vs cancel, SKU swap margin.
Procedure
- Type skips and cancels.
- Read stack depth.
- Offer a save earlier when depth is material.
Failure modes
- Inventing stack depth.
- Mixing pauses into skips without splitting.
- Treating SKU swaps as cancels.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- Skip stack depth
- Skips before cancel ÷ cancel events.
Work with us — We run this job on your accounts. Services
FAQ
- Is this skip vs lost margin?
- Related skip $. [Skip vs lost margin](/manuals/bold-subscription-skip-margin) prices contribution left on the table. This page is avg skips per cancel.
- Is this pause vs skip vs cancel?
- Related MIT fork. [Pause vs skip vs cancel](/manuals/pause-vs-skip-vs-cancel) names the outcome. This page is how deep the skip stack was before cancel.
- What stack depth should I invent?
- None. Type skips and cancel events from the subscription export for the same cohort.