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Solidgate settle-rail CIT miss is not Primer workflow CIT fail

How to run thisPayments3 steps
CalculatorSolidgate CIT fail share · Calculator lives in the articleOpen

Sit on one Solidgate settle-rail seat. Tally customer-initiated declines. Divide by customer-initiated tries. The chip is SG CIT fail % — leave Primer workflow cuts alone.

Pair: CIT fail share on Payments. Primer twin: PR CIT fail. MIT twin: SG MIT fail.

Settle-rail CIT counts

CIT declines — Solidgate customer-initiated charges that failed inside the settle-rail window.

CIT tries — Solidgate customer-initiated charges attempted in that same window.

SG CIT fail % = CIT declines ÷ CIT tries × 100. A fat SG CIT fail % chip means repair Solidgate CIT / cascade routing on that MID — empty chips stay empty.

Guardrails

Do not invent SG CIT fail %. Do not fold MIT declines into CIT fields. Do not load Primer workflow CSVs into Solidgate boxes. Do not dump vault-token fails into CIT try fields. Do not blend MIDs when one settle-rail owns the miss pile.

Related: Payments, PR CIT fail, SG MIT fail, vault-token fail.

Procedure

  1. Type CIT declines and CIT tries.
  2. Read SG CIT fail %.
  3. Repair Solidgate CIT routing when SG CIT fail % is material.

Failure modes

  • Inventing SG CIT fail %.
  • Folding MIT declines into CIT fields.
  • Dumping Primer workflow CIT rows or vault-token fails into CIT fields.

Worked example

None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.

Glossary

SG CIT fail %
CIT declines ÷ CIT tries × 100 on one Solidgate settle-rail seat.

Work with us — We run this job on your accounts. Services

FAQ

Is this Primer CIT fail share?
Solidgate settle-rail vs Primer workflow. [CIT fail share](/manuals/primer-cit-fail-share) stays on Primer. Settle-rail CIT declines / tries belong here.
Is this Solidgate MIT fail share?
Customer-initiated vs merchant-initiated. [MIT fail share](/manuals/solidgate-mit-fail-share) ratios MIT declines. Here you only ratio CIT declines against CIT tries.
What SG CIT fail % should I invent?
None. Pull CIT declines and CIT tries from the same Solidgate settle-rail seat.