Library · Payments · How to run this
NMI soft-decline mix is not Solidgate soft-decline mix
Divide soft decline codes by all decline codes on one NMI decline export. That quotient is NMI soft-decline %.
Pair: Soft-decline share on Payments. Solidgate twin: Solidgate soft. Rebill twin: Sticky rebill soft.
What you type
Soft declines — NMI decline codes marked soft / retryable in the export.
All declines — Every NMI decline code in that same export.
NMI soft-decline % = soft ÷ all × 100. Fat NMI soft-decline % usually means retry / updater seating matters on that MID — chase that path; never invent an NMI soft-decline chip.
What not to do
Do not invent NMI soft-decline %. Do not dump a Solidgate or Sticky decline file into NMI fields. Do not fold settle-die rejects into soft counts. Do not blend MIDs when one NMI seat owns the soft pile.
Related: Payments, Solidgate soft, Sticky rebill soft, settle-die.
Procedure
- Type soft declines and all declines.
- Read NMI soft-decline %.
- Seat retry / updater when NMI soft-decline % is material.
Failure modes
- Inventing NMI soft-decline %.
- Dumping a Solidgate or Sticky decline file into NMI fields.
- Folding settle-die rejects into soft counts.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- NMI soft-decline %
- Soft declines ÷ all declines × 100 on one NMI decline export.
Work with us — We run this job on your accounts. Services
FAQ
- Is this Solidgate soft-decline share?
- Different gateway book. [Soft-decline share](/manuals/solidgate-soft-decline-share) stays on Solidgate. Soft / all counts never leave NMI here.
- Is this Sticky rebill soft-decline share?
- CRM rebill mix vs gateway mix. [Rebill soft-decline share](/manuals/sticky-rebill-soft-decline-share) reads Sticky. This page is NMI gateway soft ÷ all declines.
- What NMI soft-decline % should I invent?
- None. Pull soft declines and all declines from the same NMI decline export.