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First reply vs CSAT

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CalculatorFirst reply vs CSATBack to article

Type first-reply hours and CSAT. We invent no hours/point.

Hours / CSAT point

Type first-reply hours and CSAT.

Type first-reply hours and CSAT. The tool shows hours per CSAT point.

This is not a target. Pairing procedure: First reply is not the CSAT score. Topic: Refunds.

CalculatorFirst reply is not the CSAT score · How to run thisOpen

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