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Order Insight field checklist

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GuideOrder Insight payload fieldsBack to article

Tick fields OI actually returns. Empty tracking is how “I do not recognize this” becomes a CB.

A DBA / descriptorWhat the cardholder sawB SKU / offer namePlain language, not an internal IDC Amount + dateMatches the statementD Tracking / deliveryCarrier and scanE CS pathPhone or URL that worksF Recurring flagIf it is continuity, say so

Missing fields

Holes: Tracking / delivery, CS path, Recurring flag.

Tick the fields Order Insight actually returns on this MID. Missing field count is the work. This is the inquiry payload, not a CDRN refund alert. Internal SKU codes and legal-entity names the cardholder never saw are holes.

Pairing procedure: Fill the Order Insight payload. What OI is: Order Insight. Topic: Chargebacks.

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Page	Type
Fill the Order Insight payload	How to run this
Chargebacks	Topic
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Order Insight field checklist

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