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Address correction — claim map
GuideAddress correction — claim mapBack to article
Bad ship-to and carrier address correction vs not-received fight. Filter the claim. Distinct from WISMO and RTS/refused. We invent no correction-fee chip.
| Claim | Reality | Do | Do not |
|---|---|---|---|
| Address correction fee means fight as not-received | No. That is a carrier invoice — not a delivery scan | Handle the fee per carrier contract; fix the address book | Paste a correction charge into an NR pack |
| Bad ship-to with no delivery = fight NR with 3DS | No. No delivered scan. 3DS does not fix a typo | Refund or reship to a verified address | Send auth logs into a bad-address ticket |
| This map replaces RTS / refused | No. RTS is the carrier outcome. This map is the bad-address / correction fork | N/A — open rts-refused-vs-nr when the scan says RTS | Skip RTS because a correction fee posted |
| Delivered to label address — skip WISMO | No. You still need the scan type before you fight | N/A — open wismo-tracking | Skip the warehouse check because the address looked odd |
| Correction fee dollars are a universal chip | No. We invent none. Read this carrier’s rate card | Written when-to-validate ship-to before label | Promise a forum correction-fee dollar amount |
| Amazon A-to-z address rules are my DTC policy | No. A-to-z is Amazon’s door. This is your ship-to hygiene | N/A — open amazon-a-to-z for marketplace claims | Paste Seller Central onto a DTC correction ticket |
Filter the claim. Address correction is carrier / CS hygiene. Not-received still needs a delivered scan. We invent no correction-fee chip.
Pairing procedure: Address correction is not a not-received fight. Topic: Chargebacks.
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