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ShipMonk aisle exception rail is not ShipBob FC exception desk

How to run thisStock / inventory3 steps
CalculatorShipMonk exception-queue lag · Calculator lives in the articleOpen

Park beside one ShipMonk aisle exception rail. Capture the enter stamp. Capture the clear stamp. Hold exception rows next to that window so the cut stays honest. That wait is SM exception-queue hours — ShipBob FC exception desks and Fullstack exception queue bays never own this aisle rail.

Pair: Exception-queue lag on Stock. ShipBob twin: SB exception-queue. Tote twin: SM tote-dwell.

Aisle exception rail stamps

Enter hour — Stamp ShipMonk parked the order/line on the aisle exception rail.

Clear hour — Stamp ops cleared / released that exception on the same rail.

Exceptions — ShipMonk aisle exception rows on that enter → clear rail cut.

SM exception-queue hours = clear hour − enter hour. Climbing SM exception-queue hours means staff the aisle exception rail before you pace waves — blank chips stay blank.

Guardrails

Do not invent SM exception-queue hours. Do not dump ShipBob FC exception desk CSVs or ShipMonk tote-dwell exports into enter/clear stamps. Do not treat staging-dwell or pack-to-ship spans as exception-queue hours. Do not blend aisles when one ShipMonk aisle exception rail owns the stuck pile.

See also: Stock, SB exception-queue, SM tote-dwell, FS exception-queue.

Procedure

  1. Type enter hour, clear hour, and exceptions.
  2. Read SM exception-queue hours.
  3. Staff the aisle exception rail when SM exception-queue hours are material.

Failure modes

  • Inventing SM exception-queue hours.
  • Dumping ShipBob FC exception desk or ShipMonk tote-dwell exports into enter/clear stamps.
  • Treating staging-dwell or pack-to-ship spans as exception-queue hours.

Worked example

None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.

Glossary

SM exception-queue hours
Clear stamp − Enter stamp on one ShipMonk aisle exception rail.

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FAQ

Is this ShipBob exception-queue lag?
ShipMonk aisle exception rail vs ShipBob FC exception desk. [Exception-queue lag](/manuals/shipbob-exception-queue-lag) stays on ShipBob. Enter / clear stamps for stuck aisle exceptions belong on this ShipMonk rail.
Is this ShipMonk tote-dwell lag?
Exception rail wait vs aisle tote idle. [Tote-dwell lag](/manuals/shipmonk-tote-dwell-lag) aligns tote-empty against tote-fill. Here you only score clear stamp − enter stamp on exception rows.
What SM exception-queue hours should I invent?
None. Source enter stamp, clear stamp, and exception rows from the same ShipMonk aisle exception rail.