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ShipBob FC divert-miss export is not Fullstack sorter miss bay
Open one ShipBob FC divert-miss export. Tally cartons the sorter marked chute-miss / wrong-divert. Divide by cartons the induction scanner scored. That quotient × 100 is SB sortation-miss %. Fullstack sorter miss bays and ShipBob FC exception desks never feed this export.
Pair: Sortation-miss share on Stock. Fullstack twin: FS sortation-miss. Exception twin: SB exception-queue.
FC divert-miss columns
Divert misses — ShipBob cartons the FC divert-miss export marked chute-miss / wrong-divert.
Cartons inducted — ShipBob cartons the induction scanner scored on that same export.
SB sortation-miss % = divert misses ÷ cartons inducted × 100. Hot SB sortation-miss % means chase chute maps on that FC export — blank chips stay blank.
What not to do
Skip inventing SB sortation-miss %. Skip dumping Fullstack sorter-miss CSVs or FC exception-queue hour exports into divert/induction boxes. Skip treating tote-dwell or staging-dwell spans as sortation-miss %. Skip blending buildings when one ShipBob FC divert-miss export owns the chute pile.
See also: Stock, FS sortation-miss, SB exception-queue, SB pack-miss.
Procedure
- Type divert misses and cartons inducted.
- Read SB sortation-miss %.
- Chase chute maps when SB sortation-miss % is material.
Failure modes
- Inventing SB sortation-miss %.
- Dumping Fullstack sorter-miss CSVs or FC exception-queue hour exports into divert/induction boxes.
- Treating tote-dwell or staging-dwell spans as sortation-miss %.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- SB sortation-miss %
- Divert misses ÷ cartons inducted × 100 on one ShipBob FC divert-miss export.
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FAQ
- Is this Fullstack sortation-miss share?
- ShipBob FC divert-miss export vs Fullstack sorter miss bay. [Sortation-miss share](/manuals/fullstack-sortation-miss-share) stays on Fullstack. Divert misses / cartons inducted belong on this ShipBob export.
- Is this ShipBob exception-queue lag?
- Sorter chute miss share vs stuck FC exception wait hours. [Exception-queue lag](/manuals/shipbob-exception-queue-lag) clocks enter stamp to clear stamp. Divert misses / cartons inducted belong on this divert-miss export.
- What SB sortation-miss % should I invent?
- None. Pull divert misses and cartons inducted from the same ShipBob FC divert-miss export.