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ShipBob dock-claim is not ShipMonk damage claim
Divide dock claims by shipments in one ShipBob FC cut. That ratio is SB dock-claim %.
Pair: Damage-claim rate on Stock. ShipMonk twin: damage claim. Ship twin: on-time miss.
What you type
Damage claims — ShipBob dock / transit damage claims filed in the FC cut.
Shipments — Shipments in that same ShipBob FC cut.
SB dock-claim % = damage claims ÷ shipments × 100. Fat SB dock-claim % usually means pack / carrier at that FC — chase that station; never invent an SB dock-claim chip.
What not to do
Skip inventing SB dock-claim %. Skip dumping a ShipMonk damage-claim file into ShipBob FC fields. Skip folding on-time ship miss or rate-shop miss into dock claims. Skip blending nodes when one FC owns the claim pile.
Related: Stock, ShipMonk damage claim, on-time miss, rate-shop miss.
Procedure
- Type damage claims and shipments.
- Read SB dock-claim %.
- Fix pack / carrier when SB dock-claim % is material.
Failure modes
- Inventing SB dock-claim %.
- Dumping a ShipMonk damage-claim file into ShipBob fields.
- Folding ShipBob on-time ship miss or rate-shop miss into damage claims.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- SB dock-claim %
- Damage claims ÷ Shipments × 100.
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FAQ
- Is this ShipMonk damage-claim rate?
- Different 3PL book. [Damage-claim rate](/manuals/shipmonk-damage-claim-rate) is ShipMonk damage claims ÷ shipments. Here you only divide ShipBob dock claims by ShipBob shipments.
- Is this ShipBob on-time ship miss?
- Sibling ShipBob door on ship clock, not damage claims. [On-time ship miss](/manuals/shipbob-on-time-ship-miss) is late shipments ÷ shipments. This page is damage claims ÷ shipments.
- What SB dock-claim % should I invent?
- None. Pull damage claims and shipments from the same ShipBob FC cut.