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Ethoca Clarity pre-arb pack desk is not Chargebacks911 pre-arb pack lane
Pull one Ethoca Clarity pre-arb pack desk. Take the ready stamp. Subtract the start stamp. Keep pack rows on that desk so volume stays honest. The gap is ET pre-arb pack hours — Chargebacks911 pre-arb pack lanes and Ethoca alert-desk fight pack bays live elsewhere.
Pair: Pre-arb pack lag under Chargebacks. C911 twin: C9 pre-arb pack. Fight twin: EC pack-build.
Clarity pre-arb pack desk stamps
Start hour — Stamp Ethoca opened the issuer pre-arb pack on the Clarity desk.
Ready hour — Stamp that Clarity pre-arb pack flipped complete / handoff-ready.
Packs — Ethoca Clarity pre-arb pack rows on that start → ready desk cut.
ET pre-arb pack hours = ready hour − start hour. Climbing ET pre-arb pack hours means staff the Clarity pre-arb desk before you chase fight packs — blank chips stay blank.
Guardrails
Do not invent ET pre-arb pack hours. Do not dump Chargebacks911 pre-arb pack lanes, Ethoca alert-desk pack-build CSVs, or Clarity pre-arb-miss exports into start/ready stamps. Do not fold ET pack-hole % into ready stamps. Do not blend MIDs when one Clarity pre-arb pack desk owns the pile.
Related: Chargebacks, C9 pre-arb pack, EC pack-build, ET pre-arb miss.
Procedure
- Type start hour, ready hour, and packs.
- Read ET pre-arb pack hours.
- Staff the Clarity pre-arb desk when ET pre-arb pack hours are material.
Failure modes
- Inventing ET pre-arb pack hours.
- Dumping Chargebacks911 pre-arb pack lanes, Ethoca alert-desk pack-build, or Clarity pre-arb-miss CSVs into start/ready stamps.
- Folding ET pack-hole % into ready stamps.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- ET pre-arb pack hours
- Ready stamp − Start stamp on one Ethoca Clarity pre-arb pack desk.
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FAQ
- Is this Chargebacks911 pre-arb pack lag?
- Ethoca Clarity pre-arb pack desk vs Chargebacks911 pre-arb pack lane. [Pre-arb pack lag](/manuals/chargebacks911-pre-arb-pack-lag) stays on Chargebacks911. Start / ready stamps for Ethoca issuer pre-arb packs belong on this Clarity desk.
- Is this Ethoca representment pack lag?
- Issuer pre-arb pack desk vs alert-desk fight pack bay. [Representment pack lag](/manuals/ethoca-representment-pack-lag) builds fight evidence packs. Here the clock covers only Clarity packs staged for issuer pre-arb.
- What ET pre-arb pack hours should I invent?
- None. Source start stamp, ready stamp, and pack rows from the same Ethoca Clarity pre-arb pack desk.