Library · Chargebacks · How to run this
Chargeblast duplicate alert is not Verifi duplicate alert
On one Chargeblast intake window, A ÷ B make CB dup % — duplicate alerts over alerts.
Pair: Duplicate-alert share on Chargebacks. Verifi twin: duplicate-alert. Dup-rate twin: alerts vs orders.
What you type
Duplicate alerts — Chargeblast alert rows the portal marks as a repeat of an earlier case in the window.
Alerts — All Chargeblast alert rows in that same intake window.
CB dup % = duplicate alerts ÷ alerts × 100. Hot CB dup % means dedupe before staffing or fee math — never invent a CB dup chip.
What not to do
Skip inventing CB dup %. Skip pasting a Verifi or Ethoca duplicate file into Chargeblast fields. Skip treating alert-dup-rate (alerts vs unique orders) as duplicate-alert share. Skip blending networks when one seat owns the repeats.
Related: Chargebacks, Verifi duplicate-alert, alert-dup-rate, alert-escape.
Procedure
- Type duplicate alerts and alerts.
- Read CB dup %.
- Dedupe intake when CB dup % is material.
Failure modes
- Inventing CB dup %.
- Dumping a Verifi or Ethoca duplicate-alert file into Chargeblast fields.
- Folding Chargeblast alert-dup-rate (alerts vs unique orders) into duplicate-alert counts.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- CB dup %
- Duplicate alerts ÷ Alerts × 100.
Work with us — We run this job on your accounts. Services
FAQ
- Is this Verifi or Ethoca duplicate-alert share?
- Sibling network intake. [Verifi duplicate-alert share](/manuals/verifi-duplicate-alert-share) and [Ethoca duplicate-alert share](/manuals/ethoca-duplicate-alert-share) score those desks. Here you only put Chargeblast duplicate alerts over Chargeblast alerts.
- Is this Chargeblast alert-dup-rate?
- Different grain. [Alert-dup-rate](/manuals/chargeblast-alert-dup-rate) is alerts vs unique orders. This page is duplicate alerts ÷ alerts.
- What CB dup % should I invent?
- None. Read duplicate alerts and alerts from the same Chargeblast intake window.