Library · Chargebacks · How to run this
Chargebacks911 duplicate alert is not Ethoca duplicate alert
Open one Chargebacks911 intake cut. A ÷ B make CB9 dup % — duplicate alerts over alerts.
Pair: Duplicate-alert share on Chargebacks. Ethoca twin: duplicate-alert. Chargeblast twin: alert duplicate.
What you type
Duplicate alerts — Chargebacks911 alert rows the portal marks as a repeat of an earlier case in the cut.
Alerts — All Chargebacks911 alert rows in that same intake cut.
CB9 dup % = duplicate alerts ÷ alerts × 100. Fat CB9 dup % means dedupe before staffing or fee math — never invent a CB9 dup chip.
What not to do
Skip inventing CB9 dup %. Skip pasting an Ethoca or Chargeblast duplicate file into Chargebacks911 fields. Skip treating alert-escape outcomes as duplicates. Skip blending networks when one seat owns the repeats.
Related: Chargebacks, Ethoca duplicate-alert, alert duplicate, alert-escape.
Procedure
- Type duplicate alerts and alerts.
- Read CB9 dup %.
- Dedupe intake when CB9 dup % is material.
Failure modes
- Inventing CB9 dup %.
- Dumping an Ethoca duplicate-alert or Chargeblast alert-dup file into Chargebacks911 fields.
- Folding Chargebacks911 alert-escape or RDR mix into duplicate-alert counts.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- CB9 dup %
- Duplicate alerts ÷ Alerts × 100.
Work with us — We run this job on your accounts. Services
FAQ
- Is this Ethoca duplicate-alert share?
- Sibling network intake. [Ethoca duplicate-alert share](/manuals/ethoca-duplicate-alert-share) scores Ethoca repeats. Here you only divide Chargebacks911 duplicate alerts by Chargebacks911 alerts.
- Is this Chargeblast alert duplicate rate?
- Different portal math. [Alert duplicate rate](/manuals/chargeblast-alert-dup-rate) uses alerts vs unique orders on Chargeblast. Here you count Chargebacks911-flagged duplicates over Chargebacks911 alerts.
- What CB9 dup % should I invent?
- None. Pull duplicate alerts and alerts from the same Chargebacks911 intake cut.